Salesforce Administrator

Job Description

Salesforce Administrator
 
The Howard Hughes name is synonymous with entrepreneurial vision, tenacity and a pioneering spirit, values that today are embodied by The Howard Hughes Corporation.  While Hughes’ passion for aviation and the silver screen are legendary, it was his visionary investment in real estate that forms the bedrock of the company today.  At the core of our DNA we believe we can Make Life Extraordinary.  For our people, for our stakeholders, for our shareholders and for the people that live, breathe, consume and experience our brand.
 
We believe in “Thinking Big” at The Howard Hughes Corporation.   We are driven by entrepreneurialism, a passion for excellence, and an unrelenting dedication to success.  Our mission is to be the pre-eminent developer and operator of master planned communities and mixed-use properties.  We create timeless places and memorable experiences that inspire people while driving sustainable, long-term growth and value for our shareholders. We create environments where people want to live, work, shop, dine and play from coast to coast to coast.
 
POSITION SUMMARY:  
The Salesforce Administrator can navigate ideas from the whiteboard to polished business applications and processes. The candidate enjoys solving problems and is passionate about helping end-users while adding value to the business. Must have a talent for explaining complicated solutions to a business and technical audience and know how to challenge customers to keep the solution efficient and effective. The Salesforce Administrator has hands-on experience with design, configuration, customization and implementation of Salesforce applications, 3rd party integrations and is proficient with various administrative aspects of Salesforce including development of reports & dashboards, workflows, process builder flows, validation rules, formula fields, profiles, and permission sets. The Salesforce Administrator will work closely with CRM Managers, developers and user community.
 
ESSENTIAL SKILLS & EXPERIENCE:  
  • Unique combination of being business-minded and highly analytical
  • Experience working with technical resources
  • Interface with user community
  • Ability to understand the business, business needs and identify areas that can be optimized
  • Ability to work on multiple tasks and deliver results with aggressive timelines
  • Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision
  • Excellent interpersonal skills, as well as excellent communication skills, verbal and written
  • Demonstrate self-motivation and the ability to grasp concepts quickly
  • Proven experience with Excel, including the use of formulas
  • Salesforce Certification
  • Data Management tools (Examples: DataLoader, Jitterbit)
EDUCATION, CERTIFICATIONS AND LICENSES:
  • 3+ years of Salesforce.com System Administration experience
  • Experience with Salesforce Sales Cloud
KNOWLEDGE AND EXPERIENCE WITH THE FOLLOWING IS A PLUS
  • Real Estate industry experience
  • Document Creation tools (Examples: Conga Composer, Drawloop)
  • Electronic Signature Management (Examples: DocuSign, EchoSign)
  • Marketing Automation Platforms (Examples: Marketing Cloud, Pardot, Marketo
  • Salesforce Service Cloud
  • Salesforce Community Sites
  • Salesforce Quote-to-Cash
  • Salesforce Lightning
  • Tableau Reporting
 
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